Website Use Terms

The information contained on this Web Site is provided by dot Online Marketing AB in good faith on an “as is” basis. The information is believed to be accurate and current at the date the information was placed on this Web Site.

No one at dot Online Marketing AB, its related bodies corporate, any of their directors, officers, employees, agents and consultants makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this Web Site (including in relation to any products or services) and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained on this Web Site. You should make your own enquiries prior to entering into any transaction based on the contents of this Web Site.

To the fullest extent permitted by applicable law, dot Online Marketing AB disclaims all representations and warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and anon-infringement. dot Online Marketing AB makes no warranty that the Web Site or any products or services advertised on the Web Site will meet your requirements, or that the Web Site will be uninterrupted, timely, secure or error free. Furthermore, to the fullest extent permitted by any applicable law, dot Online Marketing AB and its directors, officers, employees, agents and consultants exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, that information contained on this website, whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, dot Online Marketing AB limits its liability to the extent permitted by law, to the re-supply of the information. You expressly acknowledge and agree that dot Online Marketing AB does not control other users of this Web Site or the suppliers of goods and services and dot Online Marketing AB is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

dot Online Marketing AB's website has links to other sites. dot Online Marketing AB is not responsible for the privacy, information or content of those sites as they are not under dot Online Marketing AB's control. The links to those sites are provided for your convenience only, and are not any express or implied endorsement by dot Online Marketing AB, of those sites, or the products and services provided on those sites.
No advice or information, whether oral or written, obtained by our from or through this Web Site creates any warranty not expressly made in these Terms and Conditions.

Information on this Web Site has been prepared in accordance with Swedish law for use in Sweden only. This information may not satisfy the laws of any other country. To the extent that it does not satisfy the laws of the country in which you reside or from which you are accessing this Web Site, it is not directed at you and cannot be relied upon by. In any event, if you do rely on the information on this Web Site, then you agree to indemnify dot Online Marketing AB for any losses, costs (including legal costs on a solicitor-client basis), expenses or damages dot Online Marketing AB may suffer as a consequence of your reliance on the information or content of this Web Site.

If you require more information, please click here to notify one of our team members.

Company Terms of Business

All services that dot Online Marketing AB ("DOT ONLINE MARKETING") are contracted to provide or produce are subject to our terms of business. The following are our standard terms for reference, however when becoming a client ("CLIENT") of DOT ONLINE MARKETING, you will receive a copy of these terms, specifically relating to your project(s).

This Agreement
These Terms shall apply to all work in which we are engaged by you and should be read in conjunction with other proposals, quotations or similar communications (including emails). Where these terms differ from specific terms outlined in any other communications, the latter will apply. By agreeing to, by sending us instructions or by allowing us to start work on your project, you shall be deemed to have accepted these Terms of Business. Each project in which we perform services or provide products may, at our option, be treated as a separate contract between the two parties.

Any agreed variation to these Terms must be confirmed in writing by us to you in order to be effective. Any decision by us not to enforce any of these Terms shall not prejudice our rights under these Terms at any time. Every contract between us shall be governed by and construed in accordance with Swedish law. If any issue or dispute arises between us relating to your matter (whether in contract or in tort), the appropriate court in the Sweden, county of Skåne shall have exclusive jurisdiction to determine such issue or dispute. This agreement is our entire understanding and may not be modified in any respect except in an executed agreement.

Estimates / Quotations
If requested to do, we may provide an 'estimate' and this is an indication of our likely charges for carrying out a particular project. Our estimate is based on the information available to us at the time the estimate is given and is subject to revision. It does not amount to a contractual commitment on our part to complete the work for the amount stated within the estimate. We will advise the CLIENT at our earliest opportunity if it becomes apparent that our charges are likely to exceed the given estimate. Estimates are valid strictly for 14 days from date of estimate.

If we provide a 'quotation', this is a proposal by us to carry out all or part of a project as stated for an agreed charge and if that proposal is accepted, then it becomes a contractual commitment on our part. If by arrangement with you, we carry out work in excess of that specified, our charges for that additional work will be charged in addition to the quoted fee at our set applicable hourly rates for that particular type of work. Quotations are valid strictly for 14 days from date of estimate.

Fees / Working and Invoicing Phases
For each project, DOT ONLINE MARKETING will provide an estimate or a quotation outlining the project specifications and working/invoicing phases. Each estimate/quotation will include anticipated fees for services provided and separate itemised costs for any anticipated expenses. DOT ONLINE MARKETING will begin work upon CLIENT'S approval of the written estimate. The approval (either written or oral) will constitute an agreement between DOT ONLINE MARKETING and CLIENT. Planning the work, cost estimating and invoicing in several phases permits DOT ONLINE MARKETING or CLIENT to adjust for such revisions/or halt work before completion if a project is postponed or cancelled. Any cancelled project is invoiced only through phases and/or portions of phases that have actually been completed.

We recognise that in certain circumstances, you may wish to pre-budget for fees and in those circumstances we are willing to discuss a fixed charge for the entire project from the outset. If we agree on a fixed charge, we will set out the extent of the work which will be undertaken for the fee(s) quoted.

Payment
The CLIENT agrees to pay DOT ONLINE MARKETING in accordance with the terms specified in each estimate/quotation or other communications (including emails). In certain instances, DOT ONLINE MARKETING reserve the right to request that 50% of the project cost be paid before work begins. Unless otherwise specified, all invoices are payable strictly within 30 days of the date of invoice although new clients may be requested to pay their first invoice on presentation before goods/services are released. We reserve the right to refuse completion or delivery of work until past due balances are paid. If we incur expenses when collecting our invoices, we will be entitled to reasonable fees, court costs and interest at the maximum rate permitted by law. All materials or property belonging to the CLIENT, as well as work performed on the CLIENT's behalf may be retained as security until all just claims against the CLIENT are satisfied.

Expenses
Expenses are payable when incurred in the process of carrying out work on behalf of the CLIENT. Any out-of-pocket expenses reasonably incurred in the performance of duties will be itemised on each invoice. Receipts and/or documentation relating to expenses can be provided, however a request for such, must be made before any expenses are incurred. Vehicle mileage is charged at €0.50 (fifty euro cents) per kilometer and all other traveling expenses (eg. parking) are chargeable at cost.

Fees for our services do not include additional purchases as dictated by the project such as (but not limited to) printing, colour printouts, laminating, illustrations, separations, photography, shipping/handling or courier services and if applicable, these services are charged at cost.

Acceptance
The CLIENT shall be deemed to have accepted the work as being completed in line with the initial estimate/quotation or other agreement and shall be bound to pay unless written notice of rejection is received by DOT ONLINE MARKETING with 7 (seven) days of completion.

Term and Termination
The term of this agreement will continue for work in progress until completed or terminated by either party upon 30 (thirty) days written notice. If the CLIENT directs DOT ONLINE MARKETING at any time to cancel, terminate or “put on hold” any previously authorised work or purchase(s), we will promptly do so, provided DOT ONLINE MARKETING are held harmless for any cost incurred as a result. Upon termination of this agreement, DOT ONLINE MARKETING will transfer to CLIENT all property and materials in our control and for which the CLIENT has paid.

The CLIENT will indemnify and hold DOT ONLINE MARKETING, its directors, officers or employees harmless for any loss or expense (including any fees), and agree to defend DOT ONLINE MARKETING in any actual suit, claim or action arising in any way from our working relationship.

Revisions and Alterations
New work requested by CLIENT and performed by DOT ONLINE MARKETING after a estimate/quotation or similar has been approved and/or is undertaken, is considered a revision or alteration. If the job changes to an extent that substantially alters the specifications described in the original estimate/quotation, a revised estimate/quotation will then be submitted by DOT ONLINE MARKETING. Additional fees must be agreed by both parties before any further work proceeds. CLIENT alterations and other changes requested after final artwork, layouts or mechanicals are completed will be invoiced at standard hourly rates. CLIENT requested changes will be invoiced additionally and the CLIENT will be notified of any price changes or additional costs in advance of such work commencing.

Nature of Content / Copy
The CLIENT must exercise due diligence in its direction to DOT ONLINE MARKETING regarding preparation of materials and must be able to substantiate all claims and representations. The CLIENT is responsible for all trademark, servicemark, copyright and patent infringement clearances. The CLIENT is also responsible for arranging, prior to publication, any necessary legal clearance of materials we prepare and DOT ONLINE MARKETING cannot be held responsible for any infringement.

Production Schedules
Specific production schedules can be provided if required and will be adhered to by both CLIENT and DOT ONLINE MARKETING, provided that neither shall incur any liability, penalty or additional cost due to delays caused by a state of war, riot, civil disorder, fire, labour trouble or strike, accidents, energy failure, equipment breakdown, delays in shipment by suppliers or carriers, action of government or civil authority, and acts of God or other causes beyond the control of the CLIENT or DOT ONLINE MARKETING. Where production schedules are not adhered to by the CLIENT, the final delivery date or dates will be adjusted accordingly.

The Sign Off Process
Every care is taken to ensure that all details, colours, sizes, spelling, grammar and other details are correct. However, the CLIENT is responsible for checking final proofs carefully for accuracy in every respect and DOT ONLINE MARKETING cannot be held responsible for any errors, omissions or discrepancies once the item(s) has been approved.

The approval of the CLIENT or that of their authorised representative is required prior to release for shipping/handling or other final implementation. CLIENT alterations and additional proofs required thereof shall be charged extra.

Property / Supplier's Performance
DOT ONLINE MARKETING will take all reasonable precautions to safeguard the property entrusted to us and/or work carried out by us on behalf of the CLIENT. In the absence of negligence on our part, however, we cannot be held responsible for loss, destruction or damage or unauthorised use by others of such property.

We will use our best efforts to ensure quality and timely delivery of all designed or otherwise reproduced material. Although we will endeavour to guard against any loss through the failure of vendors, media outlets, or others to perform in accordance with their commitments, DOT ONLINE MARKETING cannot be held responsible for failure on their part.

If the CLIENT decides to select their own vendors, rather than those appointed by us, where possible and as requested, we will attempt to co-ordinate their work. However, we cannot in anyway be held responsible for quality, price, delivery or general performance and an additional fee may apply for providing this service.

Over-Runs and Under-Runs
The CLIENT will accept over-runs or under-runs that do not exceed 10% (ten per cent) of the quantity ordered on all jobs. DOT ONLINE MARKETING will invoice for the quantity delivered within this tolerance. If the CLIENT requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.

Rights of Ownership
Once a project has been delivered and is fully paid for by CLIENT, DOT ONLINE MARKETING will assign the reproduction rights of the design for the use(s) as described in the proposal. The rights to all design and art work, including but not limited to photography and or illustration created either by DOT ONLINE MARKETING or by independent or retained photographers or illustrators, or purchased from a stock agency on behalf of the CLIENT, remain with the individual designer, artist, photographer or illustrator. Unless a purchase of “All Rights” is negotiated and agreed with DOT ONLINE MARKETING, you may not use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated.

DOT ONLINE MARKETING reserve the right to use, distribute or publish any work created for the CLIENT, as promotional samples for our portfolio, brochures, slide presentations and similar promotional media. We agree to store computer disks containing the work for a period of 6 (six) months beyond the delivery of a project. Thereupon, we reserve the right to discard them unless specifically requested not to do so.

Telecommunications
DOT ONLINE MARKETING are not responsible for any errors, omissions or extra costs that result from faults in the telephone, cable, satellite network or from incompatibility between the sending and receiving equipment. Where applicable, CLIENT shall pay for transmission(s) charges.

Further Information
For further information on any aspect of our terms of business or for clarification on any part of your project, please contact us.